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FAQ
How can I tell if the color is natural?
This can be confirmed from the information provided on the appraisal or sorting report.
At our store, we always confirm the presence of treatment and the origin of the color before handling any items.
Does every item come with an appraisal certificate?
Information regarding both loose and finished jewelry stones is based on their respective appraisals or sorting reports.
If an appraisal report is not included at the time of publication, we can arrange for one to be obtained (for a fee) upon request.
How much color difference should I expect between the photo and the actual product?
The appearance may vary depending on the shooting and viewing environment.
While significant color changes are not expected, if you have any concerns, please consult us using the "Consult about this loose stone" button in the product description or the link below.
Can loose gemstones be made into jewelry?
Yes, we can.
Please tell us about the purpose, desired design, and budget. Based on your requests, we will propose and consider various options to proceed with jewelry production.
Please consult us using the "Consult about this loose stone" button in the product description, or via the link below.
Click here to consult about jewelry production →